FREQUENTLY ASKED QUESTIONS

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These are the three scenarios where outsourcing home health clinical record review to experts is a wise decision.

1. One-Time Project & In-House QA Team Lacks Skills: If you have a one-time project and your in-house QA team lacks the necessary skills, it may be more cost-effective to outsource the work to experts who already know how to do the job and have access to the Electronic Medical Record (EMR) system that you are using.

2. Short-Term Project & Require More Experts: If you have a short-term project and require more QA nurses to review clinical records, it may be easier to outsource the work to third-party vendors, instead of interviewing and hiring candidates for your in-house team.

3. Long-Term Project & Need to Cut Cost: If you have long-term projects that require extensive clinical record audit, outsourcing the quality assurance part can help you save money and time that you would have otherwise invested in training and maintaining an in-house team with specialized skill sets. Additionally, outsourcing can help you save money that you would have otherwise invested in home health expansion programs or sales and marketing research for your homecare services.

1. Reduce Cost

Compliance Answers, LLC is an example of a company that provides Quality Assurance services from the Philippines, where labor costs are lower than in the US. Outsourcing may reduce administrative cost from 50%-70% while improving profit for the company.

Hiring a new Quality Assurance (QA) Nurse can be a time-consuming and expensive process. It involves recruiting, training, and integrating new staff with your existing team. 

Instead of investing so much effort into this process, you can outsource your Home Health/ Hospice Quality Assurance needs to a team of experts who are ready to work on it. 

2. Increase quality of work

Outsourcing quality assurance to a well-experienced and trained QA team provides an important advantage by increasing the quality of the work and eliminating conflicts between your development and testing teams. 

Our professional QA team always strives to provide the excellent  outcome and ensures that the clinical documentation complies with CMS Conditions of Participation (CoP) and Accreditation Organization (AO) Standards (TJC, ACHC, and CHAP)

3. Well-Experienced and Professional Team

By outsourcing your Quality Assurance needs, you can have a team of highly qualified and talented QA Nurses with years of experience in home health and hospice. 

Our QA Nurses are flexible to work despite of different time zones. With all these advanced EMR software systems and technology available to help them to perform but, in the end, they still come up with a robust process improvement and outcome measures.

4. Meeting Strict Deadlines

Outsourcing your Quality Assurance work to a specialist company ensures that you can meet strict deadlines for submitting clinical records to insurance companies for payment review. 

These expert teams have already delivered several clinical records audited within strict deadlines and are trained to handle even extreme workloads. 

Outsourcing can also save you a lot of time, which you can utilize to focus on sales and marketing, thus improving revenue and profit.

5. Insightful Reports

By partnering with an experienced outsourcing company, you will receive amazing and insightful reports daily or weekly that give you a clear idea of what they are doing and what is pending.

These reports will help you ensure that you're putting your money in the right place.